Refund Policy
Last Updated: September 23, 2026
1. Scope
This Refund Policy applies to paid subscriptions purchased through Astrocartography Calculator.
It does not apply to free use of the calculator, advertising, or third-party charges that we do not process.
2. Fourteen-Day Money-Back Guarantee
For your first paid subscription, you may request a full refund within 14 calendar days of the original purchase if:
- The request is submitted within that window;
- You have not already received a refund for the same subscription; and
- You have not violated our Terms of Service.
This guarantee does not automatically apply to renewals. If you are charged for a renewal you did not intend, contact us promptly so we can review it.
3. How to Request a Refund
If your account has a Subscription page, submit the request there. Otherwise email support@astrocartographycalculator.com from the address on your account and include the purchase date.
Please use our request flow instead of opening a dispute with your bank or payment provider first, so we can keep billing and access in sync.
4. Approved Refunds
If a refund is approved:
- The payment processor issues a full refund for the eligible charge;
- Paid access ends when the refund is completed;
- Future renewals are cancelled.
5. Declined Refunds
We may decline a request if it is outside the 14-day window, a refund was already issued, no billable transaction is found, or we reasonably suspect fraud or abuse.
6. Cancellations
You can cancel a subscription at any time to stop the next renewal. Cancellation does not, by itself, refund time already paid unless this policy or applicable law requires it.